Thank you for your interest in helping families who stay at Ronald McDonald House Mid-Michigan. Providing meals for families is an integral part of essential services that remove barriers, strengthen families and promote healing when children need healthcare.
As you prepare to lend your time and talents, please carefully review the following guidelines. Following these guidelines will ensure the best possible experiences for families and volunteers alike.
Highlights
- This program is meant for groups of no more than eight volunteers.
- With the exception of some condiments, volunteer groups will supply all the ingredients for the meal. See below for notes on condiments.
- The number of families staying at the House varies. Volunteers can generally expect to serve between 10 and 15 people.
- Volunteers can plan to spend between two and three hours at the House, plus any planning done beforehand.
- All volunteers are encouraged to familiarize themselves with safe food handling and preparation rules and regulations.
- Children are welcome, provided your group remains accountable for their supervision.
- If a member of your group is or has recently been ill, please refrain from attending. We understand this to be a disappointment, but we make this request for the safety of our families.
Pre-Preparation
Please limit your group size to no more than eight people, including children. This helps keep our House a restful haven for our families.
When you determine your menu, please send an ingredient list to info@rmhmm.org. We will review and let you know items we have at the House for your use. This will also be helpful when family members have known food allergies or sensitivities.
Please contact us the day before, or the morning of your scheduled food preparation, to confirm the number of individuals staying at the House.
Health & Safety
Food safety and handling rules and regulations require that all food is prepared in the onsite House kitchen or in a verifiable professional kitchen. This includes defrosting of meats, washing and/or chopping of vegetables, mixing of ingredients prior to arrival, etc.
Please remind all chefs to wash hands thoroughly before and while preparing food. Food service gloves should be used when handling ready-to-eat foods, i.e. preparing salad and slicing bread.
Participants and visitors should be healthy and free of any flu like symptoms, fever or exposure to infectious diseases. For more safety tips, visit http://www.foodsafety.gov/keep/.
Serving Requirements & Hints
Ronald McDonald House Mid-Michigan doesn't have a set dinner time. Every family that stays with us has a different schedule with the hospital. Having a dinner time causes extra stress to those families that cannot make it. We ask that volunteers prepare meals in individual-serving containers that we provide. Volunteers may prepare dinner at anytime between the hours of 9 a.m. - 5 p.m.
Spaghetti, lasagna and tacos are the most commonly served dinners at the House. We ask you to consider serving up some variety to our families as you plan your group's meal contribution. We've provided some recipe ideas in this kit for inspiration!
Thank you for helping provide healthful and balanced meals! It may be helpful to know one 16-ounce bag of frozen vegetables or 2 to 3 cans of vegetables will typically suffice. Salad servings should range from about 1/2 cup to 3/4 cup per person.
Please serve salad-related items like salad dressing, cheese, croutons, etc. on the side when possible. This helps to maximize the length of time salads stay appealing to families. You might consider serving salads in a salad bar style.
Pasta servings should range from 1 cup to 1 1/2 cup per person. Two pounds of spaghetti will serve 10 to 12 people.
Quite often we have condiments! If your dinner includes things like salad dressing, sour cream, ketchup, etc., please call the House or email info@rmhmm.org so we can let you know whether you need to bring condiments or not.
We also quite often have non-perishables! If you'd like to serve canned vegetables, boxed noodle, rice or potato side dishes, call us to see if we might already have it in the pantry. House meals should be prepared buffet style. Our families are grateful for your kindness in the form of a home-cooked meal, but they are often at the hospital and not at the House when the meal is prepared. Plan to use storage containers, provided by the House, to package individual-servings for family members. More details below.
Meal Planning
Our families look forward to enjoying complete meals. Whether in the form of a meat, vegetable and side dish or casserole or hearty stew, we ask that you consider providing a well-rounded meal.
Sushi, seafood and spicy foods should be avoided.
You may provide beverages, but they are not required. We have a soda machine, milk and water at the House.
Arrival at the House
Please drive to the front of the House to unload at the front door on the south end. The Manager on duty will greet you and show you to the kitchen upon your arrival. If you require a cart for unloading purposes, please call ahead to request.
All guests must park in the UM Health-Sparrow lot south of the House. Parking passes can be picked up in our front office. Please do not leave cars in the front drive after unloading.
Our library is available for you to store your coats and bags while you're preparing in the kitchen.
Before leaving for the day, please check out with the Manager on duty.
Kitchen
The House has utensils, dishware and cookware for your use, including pots and pans. Please do not use metal in the non-stick pots and pans - we'd like them to stay as nice as possible for as long as possible!
We do have a grill perfect for outdoor grilling when the weather is nice.
Storage & Clean Up
More often than not, families will not be present to eat upon dinner being completed. Their schedules depend completely on the hospital and the condition of their hospitalized children.
Food should not be left out on the serving area. Instead, meals should be packaged into storage containers with lids provided by the House. Please label the containers with the date and what is in the container. Labels and markers are in the drawer closest to the pantry.
We ask that you leave the kitchen in the condition you found it. Please wipe down the cabinets and counters, hand wash, dry and put away pots and pans, start the dishwasher if it is full, take the trash out if it is full, rinse and recycle any recyclables, and sweep the kitchen floor.
Special Notes
If you are unable to meet your commitment, please provide as much notice as possible so we can make arrangements for our families. Takeout or delivery is perfectly acceptable if you find yourself in a pinch. Our families enjoy pizza or subs on occasion too!
Feel free to take photographs, refraining from including any of our families in your shot. If you would like to shoot video, please call the House to obtain permission.
Volunteers are asked to stay in the common areas of the House. Tours can be arranged with prior coordination.
Our meal volunteers spend anywhere between $50 and $200 on ingredients. Cost varies dependent on meal and group. Remember, some of the best meals are simple and cost-effective!
Thank you!
We are grateful for your time and talents in providing a healthy, comforting, home-cooked meal for our families. We hope to see you again!
Contact Information
To volunteer for our Meals from the Heart Program, any House/meal specific inquiries, including confirmation on number of people to serve, please call the office at 517-485-9303. If you have pictures or a logo to share, please email those to info@rmhmm.org.